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About Christopher Price

Christopher Price is an innovative IT leader with 17-years experience directing business transformation within complex businesses and growing technology-driven organizations. Christopher is able to envision and articulate IT's role in enabling and driving innovation, competitive differentiation, customer loyalty and efficiency for the company. Currently seeking opportunities to join a highly effective leadership team. More about Christopher | Let's start the conversation...

How to Disable Twitter URL Shortening

In short: You can’t.

Recently, Twitter has started automatically converting all URL links in tweets (i.e. twitter messages) into 20 character “shortened” links. For example, if you send the message: “http://ChristopherPrice.com is awesome!” everyone will actually see something like: “http://t.co/IzKOWFnE is awesome!” Both links will go to the same place, but the shortened one is, in effect, cloaked. (Go ahead, try it.)

Shortened URLs are very handy sometimes, especially within the confines of a 140-character tweet. Additionally, you can convert a super-long, column-wrapping link into something you can email to the team and avoid the concern that Outlook will break the link.

There are times, however, when transparently sharing a URL is not only appropriate, but also important. Like when one is trying to develop a website’s brand. Or maybe an author believes (correctly, IMO) that fully disclosing a real link will provide some additional level of trust with readers. After all, in many cases, you really have no idea where a shortened URL is going to send you. On some devices, merely visiting a “bad” website can be harmful. That won’t happen too many times before increasingly suspicious people stop clicking on shortened links altogether. [Read more...]

Domain-Specific Redirects in WordPress Multisite

How to write an htaccess call to handle an entire mapped domain on WordPress Multisite.

Warning: This post has a pretty high geek factor.
You’ve been warned.

Since Otto (@ottodestruct) fixed the wordpress permalink issue in WordPress 3.3, when I moved christopherprice.com to a different WP install, I decided to eliminate the /%year%/ portion of the permalinks he recommended previously.

Since it is very bad for SEO to have previously ranked pages just disappear and show up at different URLs, I needed to set up a 301 redirect (permanent) instruction for each old URL to each new URL. For example:

http://domain.com/2011/post/ should now redirect all visitors (including Google spiders) to http://domain.com/post/.

[Read more...]

When Calling 800 Numbers: THIS IS THE LAW

I received an email (see below) from someone I know well with the Subject line: When Calling 800 #’s: THIS IS THE LAW.[sic]. Putting aside the xenophobic tone of the message, I thought I’d take a 10 minute break and amuse myself with a quick mental analysis of the likelihood of the proposed technique based on what I know about business strategy and call center operations.

Some people enjoy puzzles or sudoku, I like to explore possibilities. The sender thought enough of my thoughts to send it on to the folks he forwarded the message to, so maybe someone else will find it interesting too. Below is my reply, followed by the original email:

The premise: There is a law that requires non-US based phone agents to transfer callers to a US-based agent upon request. [Read more...]

How To Directly Copy Files Between the Buffalo LinkStation and a USB Drive

 

I own a Buffalo LinkStation LS-CHL NAS (Network Attached Storage) device. It basically gives your home network a network disk like the one you probably have at the office. Super easy: Just plug it to the network and to a power outlet and you’re good to go. One of the many* great things about the LinkStation is you can attach an external drive to it to expand your disk space.

I had a 300GB file (a backup of an old laptop) I wanted to move from the LinkStation to an attached USB drive. Since they both appear in the Finder (i.e. Windows Explorer) I just grabbed the file from one drive to the other and it started copying as expected. Wait, remaining time 17 hours? There has got to be a better way. And there is… [Read more...]

Say Hello to My Little Friend – I Mean Little Printer

The Moleskine/FieldNotes/HipsterPDA design poseur-types are going to eat this up (first) followed (as usual) by the iStuff crowd. Coincidentally, of course, I love everything about Little Printer. The face indicating print completion is pure anthropomorphic genius.

Expect the usual underwhelmed critics who will roll their eyes and inform us that thermal printers are nothing new and how anyone could build their own better model from old labeler parts and 4 lines of code. Once again, they will miss the point.

Nice work Berg!
(Via Shawn Blanc)

[Read more...]

Gmail Exchange in iOS: Does the Trash Icon Delete or Archive?

Does the iPhone Gmail Exchange Trash icon Delete or Archive?I changed one of my gmail (Apps for Your Domain) accounts from the standard iOS gmail setup to an Exchange service. I did this primarily for push calendar syncing, but I noticed that following the change the iOS Mail app appeared different in subtle ways. In particular, the Archive icon was gone from my iPhone toolbar, replaced with a Trash icon. So, does the Trash icon Delete or Archive?

After digging for far too long, I excavated the table below from the depths of the Google support site. (Spoiler: It Archives.)

Action on mobile device/client (e.g. iPhone/Outlook) Result in Gmail on the web
Open a message Mark a message as read
Move message to Starred Apply a star to the message
Move a message to a folder Apply a label to the message
Move a message to Spam Report a message as spam
Move a message to Trash Message will be archived.
Send a message Store message in Sent Mail
Delete a message in inbox Move that message to Archive
Delete a message from a folder Remove that label from the message
Delete a message from [All Mail] Move the message to Trash
Delete a message from Spam or Trash Delete the message permanently

Source: http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=161771

Pig Seen Flying in the Cloud

Pigs Fly in the Cloud

Top Producer CRM for real estate agents has just released a new version that appears to embrace new web standards and is no longer joined at the hip with Internet Explorer.

TopProducer has long championed the many years-long email “drip” campaign — until a prospect “buys or dies”. In short, they turned legions of agents into the most vial of spammers. So, I was shocked, shocked to read the following in their latest ad:

Drip marketing’s gone the way of the dodo, and your consumers already know all about daylight savings time. To connect with today’s customers, you’ve got to give them something more than Aunt Emma’s “Can’t miss Cobbler”.

I guess pigs can fly. I’d give them an “amen!” but that has been true for many years. And they knew it while all the while they pitched TopProducer as a way for agents to “automate” their marketing. As a productivity coach, I watched them encourage a lot of agents to damage their most important asset — the trust of their sphere of influence — by abusing the implied permission an agent has to communicate with their friends and family. Just so they could ensnare more subscribers. Hell yeah I’m bitter. They’ve disrupted a lot of relationships and real estate careers. [Read more...]

What is “IT Leadership”?

CIO Roles - it information leaders business value board strategy mission vision

In my last post, I received a number of requests for me to be more specific when I say: “I am focusing on a career of technology leadership”. I apologize, that is a little jargony. How’s this…

I am seeking a position as an “IT Leader”.
Translation: “Head Geek with an MBA

An IT Leader is the most senior executive in an organization responsible for the information technology and computer systems that support organization goals. The IT Leader most effectively reports directly to the Chief Executive Officer (CEO) and is a key contributor in formulating strategic goals and implementing immediate business plans.

[Read more...]

Are You Subverting Your Greatness? I Am, So I’m Making These 3 Changes Right Now.

 

For the past five years, I’ve been a full-time real estate agent. Working in real estate affords a lot of flexibility, and I’ve needed flexibility to lead a team of partners to develop a patent application for an invention of mine. As I was indulging my enthusiasm for exploiting opportunity, I delighted in concurrently offering my services as a marketing consultant, a sales productivity coach, and a CRM systems integrator. Sixteen months ago I added work-from-home father to the list. Twelve months ago I started a real estate firm with my wife, Jacy.

Confucius said: “The man who chases two rabbits, catches neither.” In support of his expression, I’ve had a ball chasing rabbits, but I haven’t caught many. [Read more...]

The Worst Tea I Ever Had

The worst tea I ever hadYears ago I was in Japan working with NTT (their version of AT&T) and I made time to explore a little of this delightful country. One of the stops on my must-see list was Kyoto, once the imperial capital of japan, and home of the Zen temple of Ryoan-ji renowned for it’s dry landscape rock garden. It was here that I was kindly offered the worst tea I ever had. [Read more...]